Delivery & Operations
We start before installation and stay after handover: site assessment, setup, staff enablement, and ongoing technical support — while training leadership stays where it belongs: inside your institution, with your trainers, under your centre's name.
Implementation Path
We visit the site and assess the hall — space, network, power, ventilation, and safety requirements. Together we define the target skills and the mastery indicators to be proven, and agree on the system's operators inside your organisation.
We deliver: a site-readiness report and an approved implementation plan with a defined schedule.
We install and calibrate the hardware, prepare the network and operating environment, deploy the contracted experiences, create your accounts and access permissions, and connect Miqyas to trainee records — closing with an operational acceptance session with real trainees.
We deliver: a tested operational environment and a documented acceptance record.
We train your hall operators and trainers on-site, on the very system they will run: session operation and management, trainee preparation and experience sequencing, device hygiene and routine maintenance, live performance monitoring, reading and interpreting Miqyas, and preparing mastery reports for quality and accreditation committees.
We deliver: staff qualified to run a full session without us, and the Arabic operations manual in your hands.
Direct technical support, hardware maintenance, continuous updates to the experiences and to Miqyas, and periodic performance-data reviews with your team. As usage grows, we add experiences or devices to the existing environment without re-setup.
We deliver: documented operational continuity and periodic performance reports.
Who Does What
| Al-Amad handles | Your organisation handles |
|---|---|
| Hardware supply, installation, and calibration | Preparing the space, power, and connectivity |
| Deploying experiences, accounts, and permissions | Naming a lead operator and a backup |
| Training the operators and trainers | Scheduling sessions and leading the training |
| Technical support, maintenance, and updates | Approving skills and mastery indicators |
We build, prepare, and enable the system's staff. Training decisions and professional accreditation remain your authority.
How We Contract
Experiences licensed annually · hardware we install in your environment · mastery data for every trainee
Renews yearly and compounds — for experiences, labs, and measurement dashboards.
Experiences built to your need, delivered working inside your environment.
Hardware is a means, not the product — it opens the contract and enables operation.
Trainee data is hosted on our local servers inside the Kingdom. The data is yours: access under permissions you define, export at any time, and it stays with you when the contract ends.
We consider delivery complete when a full session runs with your staff, without direct support from our team. That is the standard we commit to on every project.
One visit: we assess your hall and hand you the readiness report and implementation plan — then you decide.
